Home/System Status
☀ System Status Live · updated continuously

All systems
operational.

Live status for civicca.com, the public portals, AI services, and email delivery. We publish what we observe — degradations and incidents included — not a curated marketing dashboard.

§ 01 / Current systems

Current operational status.

Each system component, observed live. We update this page every five minutes from our internal monitoring.

I

Web Application

The CivicCA dashboard, agenda builder, dais control, settings — for all tenants on civicca.com.

✓ Operational
II

Public Portals

All tenant public portals (e.g., mercedpha.civicca.com) where residents view agendas and minutes.

✓ Operational
III

AI Services

Anthropic Claude (summaries, drafts, search). AssemblyAI (transcription).

✓ Operational
IV

Email Delivery

Resend transactional email — agenda notifications, password resets, eComment receipts.

✓ Operational
V

File Storage

AWS S3 storage for agendas, minutes, attachments, transcripts, video.

✓ Operational
VI

Database

MySQL 8.0 primary database — agendas, voting, attendance, every record.

✓ Operational
§ 02 / Uptime & SLA

What we publish.
What we promise.

SLA commitments and historical uptime data for the last 90 days.

99.97%

Last 90 days

Observed uptime across all CivicCA services. Within our 99.9% SLA target.

Above SLA
99.9%

SLA commitment

Government plan SLA target. Includes scheduled-maintenance allowance per contract.

Government plan
0

Open incidents

No active incidents. Past incidents and post-mortems available on request.

All clear

Issue you’re seeing? Let us know.

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