♿ ADA DOJ Title II · Deadline extended

ADA accessibility,
compliant today.

The DOJ Title II Web & Mobile Accessibility rule requires state and local governments to meet WCAG 2.1 Level AA. The DOJ has extended the original 2026/2027 deadlines — review current DOJ guidance for your agency’s specific compliance date. Either way, CivicCA is built to conform today. No remediation tools, no “targeting” date.

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§ 01 / The rule

What DOJ Title II
actually requires.

The DOJ’s Title II Web & Mobile Accessibility rule (28 CFR Part 35), published April 24, 2024, requires state and local governments to make their web content and mobile apps accessible. The standard is WCAG 2.1 Level AA. The original 2026/2027 deadlines have been extended by the DOJ — check current guidance for your agency’s exact date.

01

Tier 1 — Larger agencies

State and local governments with populations of 50,000 or more. Original deadline (April 24, 2026) extended — refer to current DOJ guidance.

Population 50K+
02

Tier 2 — Smaller agencies

Governments with populations under 50,000 and special district governments. Original deadline (April 26, 2027) extended.

Under 50K + districts
03

Compliant today

Whatever your tier or extension, CivicCA already meets WCAG 2.1 AA. No roadmap, no remediation pending, no “targeting” date.

CivicCA status
§ 02 / What’s covered

What content is
actually covered.

The rule applies to all web content and services a government entity makes available to the public online. For municipal clerks and meeting administrators, that includes everything you publish.

I

Meeting agendas

Published agendas and full agenda packets, including all attachments.

Covered
II

Minutes & resolutions

Meeting minutes, action summaries, resolutions, ordinances.

Covered
III

Staff reports & exhibits

Staff reports, exhibits, presentations, and other supporting documents.

Covered
IV

Legislation tracking

Legislation, ordinance pages, and item history surfaces.

Covered
V

Video & live streams

Meeting recordings, live streams, captions, transcripts.

Covered
VI

Public submissions

eComment intake forms, speaker registration, public comment portals.

Covered
§ 03 / Limited exceptions

The narrow exceptions.

The rule provides narrow exceptions. Most meeting content published through an agenda management platform does not qualify for any of these.

Exc.01

Archived content

Created before the compliance date AND not actively used for current government services.

Exc.02

Third-party content

Posted without agency control (e.g., public comments on social media).

Exc.03

Undue burden

Compliance would result in fundamental alteration or undue financial burden — documented and case-specific.

Exc.04

Preexisting docs

Conventional documents (Word, PDF) created before the compliance date and not updated afterward.

§ 04 / How we meet the standard

Built for accessibility.
Not retrofitted.

Accessibility is a design constraint at CivicCA, not an audit afterthought. Six places it shows.

I

Accessible PDFs by Default

Agendas, minutes, and reports use real text and proper heading structure. No need to run them through Adobe Acrobat or third-party remediation tools.

PDF/UA aware
II

HTML-First Portal

Meeting agendas, items, votes, and legislation render as semantic HTML — not as downloadable PDFs that need separate remediation. The accessible version is the default.

Semantic HTML
III

Full Keyboard Navigation

Every feature works keyboard-only. Skip links, focus trapping, arrow-key menus, Escape-to-close on every dialog.

Keyboard-only
IV

Screen Reader Ready

Semantic landmarks, ARIA roles, live regions for dynamic content, descriptive alt text, data tables with proper scope and captions.

ARIA + landmarks
V

High Contrast & Low Vision

Dark and light themes with verified WCAG AA contrast ratios. Text resizable to 200%. Responsive at 320px. Respects prefers-reduced-motion.

WCAG AA contrast
VI

Compliant today

WCAG 2.1 AA conformance now — no remediation roadmap, no critical issues pending. Validated during development, not in semi-annual audits.

No targeting date
§ 05 / Shared responsibility

The platform vendor.
And the agency.

Title II compliance is a shared obligation. CivicCA handles the platform; your agency handles content created outside of it.

CivicCA handles
Your agency handles
Platform accessibility — admin, staff portal, public portal, all interactive features
Documents authored outside CivicCA (Word, PDF, Excel) uploaded as attachments
PDFs generated by CivicCA — agendas, minutes, reports use real text and proper structure
Ensuring uploaded staff reports and exhibits meet accessibility standards
HTML rendering of all meeting content on the public portal
Writing clear, descriptive agenda item titles and descriptions
Video player accessibility (keyboard, ARIA, iframe titles)
Enabling captions on YouTube/Zoom meeting recordings
Ongoing WCAG 2.1 AA conformance for every platform update
Reporting accessibility issues so we can address them
§ 06 / Documentation

Everything you need.
For procurement.

The standard procurement packet for accessibility documentation. Email support@civicca.com if you need it in an alternative format — we respond within two business days.

VPATMost asked

Accessibility Conformance Report

Full WCAG 2.1 Level A and AA conformance report with Section 508 functional performance criteria.

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Terms

Terms of Service

Includes accessibility commitments and the shared responsibility framework for compliance.

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Privacy

Privacy Policy

Includes accessibility-related data processing disclosures and assistive-technology data handling.

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Compliant today. Not “targeting”.

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